Employment Resource Center

The Employment Resource Center (ERC) is open Monday through Friday between 10am and 4:30pm.  This computer lab is available for employment purposes only.  Within the ERC, additional support is available to not just enrolled program participants, but anyone who visits ULEM for support.  Everyone who utilizes the ERC must complete an intake form.  The ERC provides: 

  • Assistance with basic online job searching
  • Support for additional cover letter and resume changes
  • Information on any newly listed positions by posting them on the job board

 In general, the ERC serves 600+ people annually.

Job Placement

Job Placement assistance is available to all participants enrolled in our workforce development programs.  Depending on the program, participants meet with the Job Placement Specialist weekly or as needed.  Participants receive job descriptions and contact information for available positions that best suit their skill set and educational background.  They are also prepared for job interview(s) through one-on-one meetings, in addition to their classroom training in job readiness.  Participants are offered ongoing support up to 12 months.

Case Management

Case Management Services are available to all participants enrolled in our WFD programs.  Case Management is the most significant asset and strongest component of ULEM’s programs, according to feedback received from partners and employers.  We believe this is because our staff is reflective of the constituents that we serve and are able to provide resources to overcome obstacles to employment.  ULEM’s case manager also does follow-up and tracking of the participants’ placements once they have completed a program.  Our efforts help participants develop concrete support and employment plans extending far beyond the time they spend training with us.  With our referrals and support, participants are able to take clearly defined steps toward moving out of poverty through employment.  We provide post-job placement support for up to 24 months.

Domestic/Sexual Violence Support

Domestic/Sexual Abuse and Violence support is available to anyone seeking support.  This culturally sensitive service is offered in direct response to the need for information, resources, and support regarding domestic and sexual violence in the heart of the African American/people of color community.   Led by Reverend Traci Jackson Antoine, this service is in collaboration with the following service providers: Casa Myrna, Center for Hope and Healing, and Safe Havens Interfaith Partnership.  The collaboration also includes 2 Boston Police Officers and consultants. 

In serving victims, perpetrators, and anyone else who enters the ULEM doors, ULEM addresses the issue of violence prevention in our communities in significant ways.  Of note:

  • Getting a job boosts self-esteem, while also elevating someone's financial status. Poverty and a lack of income are major contributors towards violence.
  • Those who seek to remove themselves from violent environments/situations by way of getting a job are getting the necessary pre-employment skills and certifications at ULEM. Obtaining those skills help people to gain independence, while assisting in breaking the cycle of violence.
  • ULEM will soon become a vital access point for information, support, and referrals.​
  • Victims will see ULEM, a trusted, culturally specific institution take a leadership role in speaking out against violence.
  • Victims will know more about violence and prevention, will recognize red flags and warning signs, and will seek help earlier.
  • Victims will experience a more coherent and coordinated community response to violence as stronger relationships among ULEM and our partners


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